Last Updated: 29-10-2024
My commitment to protecting your privacy is a priority. This Privacy Policy outlines how your personal information is collected, used, and safeguarded.
Personal information such as name, contact details, dietary information, and payment details is collected when using the services. This data is necessary for booking appointments, consultations, and processing payments via Razorpay
Your information is used for the following purposes:
Razorpay is used as the payment gateway, and payment information is processed through their secure platform. Credit/debit card information is not stored on the servers.
Industry-standard security measures are employed to protect personal data. However, no method of transmission over the internet or electronic storage is 100% secure.
Personal information is not shared with third parties except as required by law or to facilitate payments through Razorpay.
The right to access, update, or delete personal information is provided. To exercise these rights, contact silversethi@gmail.com.
This policy may be updated periodically, with any changes posted on this page.
Last Updated: 29-10-2024
The services include personalized diet plans, consultations, and other related offerings. The advice provided is based on your health information and goals.
All appointments are booked in advance and confirmed via email or SMS.
All payments for services must be made upfront via Razorpay. You agree to provide accurate and complete payment information for this purpose.
If you need to cancel or reschedule an appointment, please notify at least 24 hours in advance. Failure to do so may result in a cancellation fee (see below).
Last Updated: 29-10-2024
Appointments can be canceled or rescheduled up to 24 hours in advance without penalty. If you cancel within less than 24 hours, a cancellation fee may be charged.
Refunds for services will only be provided if cancellations are made 24 hours before the scheduled appointment. Refunds will be processed back to the original payment method through Razorpay and may take up to 5-7 business days to reflect in your account.
Certain services, such as personalized diet plans that have already been delivered, are non-refundable.
If you are not satisfied with the service or wish to request a refund, please reach out at silversethi@gmail.com or +91 98727 23967. Your request will be reviewed, and you will receive a response within 5 business days.
